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Logistics Industry

Logistics Management Platform for Kenya

How we helped a Nairobi-based logistics company reduce operational costs by 40% and triple their delivery capacity with a custom fleet management system.

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40%

Cost Reduction

3x

Faster Deliveries

500+

Daily Orders

50+

Fleet Vehicles

The Client

A growing logistics company in Nairobi serving over 500 businesses across Kenya with same-day and next-day delivery services.

The Challenge

Before working with NeuraCreations, the client faced several operational challenges that were limiting their growth:

Manual Order Management

Orders tracked in Excel spreadsheets, leading to errors and lost packages

No Real-time Tracking

Customers couldn't track deliveries, causing constant phone inquiries

Inefficient Routing

Drivers took longer routes, wasting fuel and time

COD Collection Issues

Cash on delivery reconciliation took days, with frequent discrepancies

Project Details

  • Industry Logistics & Transportation
  • Location Nairobi, Kenya
  • Project Duration 4 Months
  • Team Size 5 Developers
  • Platforms Web, Android, iOS

Our Solution

What We Built

A comprehensive logistics management platform tailored for Kenyan operations

Real-time GPS Fleet Tracking

Live tracking of all vehicles on an interactive map. See driver locations, speeds, and estimated arrival times. Works even in areas with poor network coverage.

Smart Route Optimization

AI-powered route planning that considers Nairobi traffic patterns, delivery time windows, and vehicle capacity. Saves up to 30% on fuel costs.

Driver Mobile App

Android app for drivers with turn-by-turn navigation, delivery confirmations with photo proof, and digital signature capture. Works offline.

Customer Tracking Portal

Self-service portal where customers can track deliveries in real-time, get SMS notifications, and provide delivery instructions.

M-Pesa Integration

Seamless M-Pesa integration for COD collections. Drivers receive payment confirmations instantly. Automatic reconciliation at end of day.

Analytics Dashboard

Real-time insights on delivery performance, driver productivity, fuel consumption, and customer satisfaction. Export reports to Excel.

Screenshots

Platform Overview

Admin Dashboard - Fleet Overview

Driver Mobile App - Delivery List

Customer Tracking Portal

Route Optimization View

Technology

Tech Stack Used

We chose technologies that are reliable, scalable, and well-suited for the Kenyan market conditions including variable internet connectivity.

React.js
Node.js
PostgreSQL
React Native
Google Maps API
AWS
M-Pesa Daraja API
Redis
Africa's Talking SMS
Firebase

Development Process

Project Timeline

We followed an agile approach, delivering working features every 2 weeks so the client could start using the system early.

Week 1-2: Discovery & Planning

Mapped existing workflows, identified pain points, designed system architecture

Week 3-4: Core Platform Development

Built admin dashboard, order management, and basic fleet tracking

Week 5-8: Mobile App Development

Driver app with GPS tracking, delivery confirmation, offline support

Week 9-12: Integration & Features

M-Pesa integration, route optimization, customer portal, SMS notifications

Week 13-16: Testing & Launch

User training, bug fixes, performance optimization, go-live support

Impact

Results Achieved

Measurable improvements after 6 months of using the platform

40%

Reduction in operational costs through optimized routes and reduced fuel consumption

3x

Increase in delivery capacity without adding new vehicles

95%

On-time delivery rate, up from 72% before the platform

0

COD reconciliation issues since M-Pesa integration

"NeuraCreations transformed our operations completely. We went from chaos to having full visibility of every package and driver. The M-Pesa integration alone saved us 20 hours per week in reconciliation. Highly recommend them for any logistics company in Kenya."
James Mwangi

Operations Director

Frequently Asked Questions

Common questions about logistics software development in Kenya

Logistics software development in Kenya typically costs between KES 500,000 to KES 3,000,000 depending on features. A basic fleet tracking system starts at KES 500,000, while a comprehensive logistics management platform with route optimization, inventory management, and mobile apps can cost KES 2-3 million. NeuraCreations offers flexible payment plans for Kenyan businesses.

A logistics management system typically takes 3-6 months to develop. Basic fleet tracking can be ready in 6-8 weeks, while a full-featured platform with driver apps, customer portals, and analytics takes 4-6 months. We use agile development to deliver working features every 2 weeks.

Yes, all our logistics solutions integrate with M-Pesa for COD (Cash on Delivery) collections, driver payments, and customer refunds. We integrate with Safaricom's Daraja API for real-time M-Pesa transactions, STK push for customer payments, and B2C for driver disbursements.

Yes, our logistics mobile apps are designed for Kenya's varying network conditions. The driver app works offline, storing delivery data locally and syncing when connectivity is restored. GPS tracking continues even without internet, and the app uses minimal data to save on bundles.

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