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Privacy Policy

Last updated: January 2025

1. Introduction

NeuraCreations Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or consultation requests
  • Subscribe to our newsletter or blog
  • Participate in surveys or feedback forms
  • Contact us directly via email or phone
  • Use our enterprise software solutions

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To respond to your inquiries and provide customer support
  • To send you technical notices, updates, and administrative messages
  • To communicate with you about products, services, and promotional offers
  • To improve our website and services
  • To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to erase your personal information
  • The right to restrict processing of your information
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

NeuraCreations Ltd

Email: privacy@neuracreations.com

Phone: +254 700 000 000

Address: Nairobi, Kenya

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